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TeamUpdraft support

Get help with UpdraftPlus (including add-ons), WP-Optimize, AIOS and UpdraftCentral. Read documentation or contact us below.

  • Documentation

    Includes guidance on getting started, installation instructions, troubleshooting advice and answers to frequently asked questions.

  • Account Management

    Get help for managing your TeamUpdraft account, and access information on billing, payments, orders, and subscriptions

  • Ask for help (premium only)

    Get help directly from the developers. Submit a support ticket to get started and receive a reply via email. Requires an active subscription to a TeamUpdraft premium plugin.

  • Ask for help (users of free plugins)

    Downloaded a TeamUpdraft plugin from the WordPress plugin directory? We’ll help you there. Find your plugin then create a support topic to get started.

  • General or pre-sales enquiries

    For general, pre-sales, affiliate or partnership queries, fill out a general enquiries form.

  • Data protection and privacy centre

    For information about how we process and manage your data, visit our data protection and privacy centre

  • Report Vulnerability

    For more details read our Reasonable Disclosure Policy

Our plugins

Try Dev Server’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location

  • Burst Statistics

    Privacy-friendly analytics for your WordPress site. Get insights without compromising your visitors’ privacy